Privacy Policy

1 Introduction

AfriGulf Recruitment ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.afrigulfrecruitment.com and use our recruitment services.

As a South African-based recruitment agency connecting professionals with employment opportunities in the United Arab Emirates (UAE) and other Gulf countries, we comply with the Protection of Personal Information Act (POPIA) of South Africa and relevant data protection regulations in the UAE.

2 Information We Collect

2.1 Personal Information You Provide

When you register for an account, apply for jobs, or use our services, we may collect:

• Identity Information: Full name, date of birth, gender, nationality, passport number, and ID number
• Contact Information: Email address, phone number, physical address, and emergency contact details
• Professional Information: CV/resume, work history, educational qualifications, certifications, professional references, and skills
• Documentation: Copies of qualifications, ID documents, police clearance certificates, and other supporting documents
• Account Information: Username, password, and account preferences
• Communication Records: Messages, emails, and correspondence with our team

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)

2.3 Information from Third Parties

We may receive information about you from:

• Professional references you have provided
• Background check providers (with your consent)
• Educational institutions for qualification verification
• Previous employers for employment verification
• Social media platforms if you choose to link your accounts

3 How We Use Your Information

We use the information we collect for the following purposes:

3.1 Recruitment Services

• Matching you with suitable job opportunities in the UAE and Gulf region
• Submitting your application to potential employers
• Conducting background checks and verifying qualifications
• Coordinating interviews and communications with employers
• Facilitating visa applications and relocation assistance

3.2 Account Management

• Creating and managing your user account
• Providing access to your application dashboard
• Sending important service-related communications
• Processing your requests and responding to inquiries

3.3 Marketing and Communications

• Sending job alerts and career opportunities (with your consent)
• Sharing newsletters and industry updates
• Notifying you about new services or features
• Conducting surveys and gathering feedback

4 Information Sharing and Disclosure

We may share your personal information with:

4.1 Prospective Employers

When you apply for a position, we share your application materials (CV, qualifications, references) with the relevant employer or client. We only share information necessary for the recruitment process and with your knowledge.

4.2 Service Providers

We work with trusted third-party service providers who assist us with:

• Background verification services
• Document verification and authentication
• IT and hosting services
• Email and communication platforms
• Payment processing (where applicable)

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government request.

5 Data Security

We implement robust security measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmitted to and from our website
• Access Controls: Restricted access to personal data on a need-to-know basis
• Secure Storage: Secure servers and databases with regular security updates
• Staff Training: Regular training on data protection and confidentiality
• Monitoring: Continuous monitoring for security threats and vulnerabilities

6 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Typically, we retain candidate profiles for up to 3 years after your last interaction with us.

7 Your Rights

Under POPIA and other applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request your data in a structured format
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time

8 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

9 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.